TS USB Connection problem

[curiouser]

I've just received the Thoughtstream USB with Mental games.
The driver, TS Interface & Mental games have been installed.
However, none of these programs (including NP3) are receiving data from the unit.
The unit itself seems to be functioning on its own (lights flashing & produces sound).

Thanks.

curiouser

[Andy]

Hello and welcome!

I'm sorry to hear that you're having trouble with your new purchase.

A couple of suggestions:

Try another USB cable.
Verify the COM port that the TS USB is on and make sure it's set properly in the software.

Let me know what you find.

[curiouser]

Hi Andy,
Yes I have tried these before I posted.
Actually, I am now being challenged by my Procyon as well.
Posted these 7 hrs ago. Wonder why I haven't seen them yet on the forum?
In any case, here it is again:
Hi,
I'm really hoping someone can help me.
I've just received my new toys today (including Mental games).
Proceeded to install appropriate drivers first then software.
However, challenges ...
First, what's working:
Procyon: able to use with NP3 audiostrobe session with the glasses. Awesome!
Thoughtstream: seems to be working with pretty lights flashing & sounds via connected speaker
Now, what's NOT working for me:
Procyon: unable to use Editor. Keeps saying port closed then cannot connect
Thoughtstream: cannot pair with anything (Interface, NP3, Mental games). I read somewhere that there shd be a grey cable for the Thoughtstream, which I did not get. Only a black mini usb-usb cable came with the unit.
No idea where to go from here to get functionalities for them .
I even tried installing a serial port emulator, no luck
I have Windows 7 64bit.
The drivers & progs I installed were: CP210x_VCP_Win_XP_S2K3_Vista_7_v6.3a,
ProcyonEditorOS_2_3_00, Thoughtstream_USB_Interface_2_10
Is there a genius in the house, please?

Regards,
Curiouser

[Andy]

Let's work on one system at a time although the 2 problems may be related. This thread will be for the TS USB.

Hi Andy,
Yes I have tried these before I posted.

Thanks for that. So you tried a new USB cable? No difference?
What COM port is being shown in Device Manager when you plug in the TS USB. (If you are unsure how to check this, let me know)

Posted these 7 hrs ago. Wonder why I haven't seen them yet on the forum?

Your posts are moderated for a short time as a spam-control measure. This is only temporary.

First, what's working:
Thoughtstream: seems to be working with pretty lights flashing & sounds via connected speaker

Good!

Now, what's NOT working for me:
Thoughtstream: cannot pair with anything (Interface, NP3, Mental games). I read somewhere that there shd be a grey cable for the Thoughtstream, which I did not get. Only a black mini usb-usb cable came with the unit.

Grey cable was for the original Thoughtstream, not the new Thoughtstream USB.

I have Windows 7 64bit.
The drivers & progs I installed were: CP210x_VCP_Win_XP_S2K3_Vista_7_v6.3a,
Thoughtstream_USB_Interface_2_10

That all sounds fine, let me know about the COM port and we'll see whether maybe the driver didn't get installed correctly.

[curiouser]

Both TS & Procyon open up ports 6, 7 & 10
I made sure to assign a particular one to each in their respective programs (eg port 6 for TS in both Mental Games & Interface, while port 7 for Procyon Editor, then swapped it around, then tried port 10 on each).
And yes, I did try a few other USB cables for both P & TS (came from my port ext hard drive, camera, smartphone, another extra lying around, sigh!)

No luck.

PS: Suggestion - there should be a crying icon. That's what I feel like doing now.

Ooops, sorry, was too busy crying so didn?t really see your port question
Device Manager shows TS as port 21 while P is port 20
Available ports in Interface & P Editor are 6, 7, 10
Mental Games scans for 1-16.
Omg, it?s like herding cats?

Curiouser

[Andy]

Set the Port number for the driver to a setting between 1 and 16.

[curiouser]

Yep, that did it

Thanks Andy!

Curiouser

[Andy]

Excellent! Glad to hear that.