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Thread: Is there anyone out there behind the storefront?

  1. Question Is there anyone out there behind the storefront?

    Ordered some sessions a couple days ago.


    Mac (Catalina), Chrome, Firefox, and Safari tried, goes from
    "Preparing your downloadsThis may take a few minutes
    You will also receive an email with download links for your digital purchases."

    Eventually to this:
    "There was a delay with your digital downloadsYou will receive an email shortly with your download links
    You will also receive an email with download links for your digital purchases."

    I never received the email, though I got a thank you email to the correct address, and the payment went through.

    I also contacted support and got a robo-sponse, but no human has answered yet.

  2. Default Re: Is there anyone out there behind the storefront?

    Human answered and claimed I got it. (rather than sending me the download links.) *sigh* Anyone buy anything here lately and actually get it? Hope this is just a misunderstanding and not a scam. (Got my Kasina a few years ago, mindplace was delivering what it sold at that time.)

  3. #3
    Join Date
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    Location
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    Default Re: Is there anyone out there behind the storefront?

    Sent you a PM. Sorry for the hassle!
    -Andy.

    Hey, if someone makes a good post, don't forget to click at the bottom of their post to add to their reputation!

  4. Default Re: Is there anyone out there behind the storefront?

    Yay! All fixed. After stellar tech support, I switched to another computer and this time it worked.

  5. #5
    Join Date
    Apr 2006
    Location
    Calgary, Alberta, Canada
    Posts
    3,985
    Blog Entries
    3

    Default Re: Is there anyone out there behind the storefront?

    I absolutely HATE it when CS says "please try another browser". It's ALWAYS Safari that they don't support, but why should that be MY problem?

    As a fellow Mac user, I feel your pain!

    Thank you again for your patience and understanding while we were working on this issue.
    -Andy.

    Hey, if someone makes a good post, don't forget to click at the bottom of their post to add to their reputation!

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