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Thread: No red LED + blue and green kind of dim . . .

  1. #1
    Join Date
    Jan 2012
    Location
    New Earth, Idaho
    Posts
    13

    Default No red LED + blue and green kind of dim . . .

    Good evening -

    I just received a previously owned Procyon that I purchased on Ebay.

    I tried numerous programs and the red LEDs never go on. Plus the blue and the green aren't terrifically bright, even with the volume turned all the way up. (Eyes open = no problem)

    My old LS machine was a whole lot brighter than this. (Mindgear ZenMaster)

    I'm guessing that I have gotten a bum pair of glasses . . . am I missing something?

    Is there an easy fix - or can anyone let me know what the cost of a new pair of RGB glasses will be? Or could it be the unit? I made sure the USB plug was secure on the glasses and the wires are solid leading to the frames.

    I had a great 1st session anyway!

    Thanks in advance,
    Suz

  2. #2
    Join Date
    Apr 2006
    Location
    Calgary, Alberta, Canada
    Posts
    4,117
    Blog Entries
    3

    Default Re: No red LED + blue and green kind of dim . . .

    Hi Suz and Welcome!

    That sucks that someone sold you a broken product. Are you able to get a refund?

    If you are unable to get a refund or return the unit to the seller, please click the "Contact Us" link at the bottom of the screen to send me an e-mail and we can discuss what can be done.
    -Andy.

    Hey, if someone makes a good post, don't forget to click at the bottom of their post to add to their reputation!

  3. #3
    Join Date
    Jan 2012
    Location
    New Earth, Idaho
    Posts
    13

    Default Re: No red LED + blue and green kind of dim . . .

    Andy,

    I read on this site that MP offers a good price for returned units. Got a Procyon? If so,
    can you tell me the cost???

    Thank you again,
    Suz

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