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Thread: cannot change email

  1. Default cannot change email

    When i try to change my email it says the administrator has banned your email. I would like to change my email from: secretsnow@mail.com to secretsnowdream@outlook.com. Please change it for me if possible. please let me know, thank you

    James Stacy
    secretsnow

  2. #2
    Join Date
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    Default Re: cannot change email

    I'm sorry for the inconvenience, but we can't allow Microsoft e-mail addresses at the moment. That is @hotmail, @outlook, @msn.
    The reason for this is Microsoft is erroneously tagging our e-mails to those addresses as spam and without a valid confirmed e-mail address, the registration cannot complete.

    We are working with Microsoft to rectify this problem, but it's a long procedure so for now we have to ask that you use a different e-mail address to register.
    If you do not have another e-mail address, please let me know and I will try to register you manually.

    Thank you for your understanding.


    Sincerely,


    Andrew Broughton
    MindPlace Technical Support
    -Andy.

    Hey, if someone makes a good post, don't forget to click at the bottom of their post to add to their reputation!

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