Originally Posted by
dan_hoog
In my opinion, they sold perpetual licenses. They clearly stated you could use any purchased version indefinitely. The ongoing programs like TCN were for future updates.
Now they claim they no longer support or *license* the software. They are effectively retroactively removing licenses people purchased.
If transparentcorp is still in business, as I assume they are, just having moved on to greener pastures, they should be pressured to fix this. Adam Hewitt and co have to worry for the next few years that someone with a 'perpetual license' can't use the product he sold. When you sell a long term license, there is a commitment that it works at least as well as under the conditions originally delivered. Shutting down a license process, if that happened, deliberately impairs existing licensees. Like me, many infrequent users will pop up and find this problem.
We should retain the ability to run/install the software on operating systems and environments consistent with when we acquired it. That minimal legacy 'support' for existing customers isn't asking much. In fact, just keep the license server, key list, and download pages online...
I also have the issue that I have the original key (I don't think it changed, but I'm not sure their key server is live anyway), but saved only the original download, even though the software had been updated several times. I don't recall it changed much, but I would like to be able to get the latest version that I licensed, though it was my bad for assuming they were honorable and reputable.
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