Issues Updating Kasina

Hi Guys.
I'm new to the forum and looking forward to getting in depth on my Kasina with help from the people and info on this forum.
Maybe I am being stupid but I cannot seem to be able to update my Kasina.
BTW My Kasina runs great and software is working and I am basically designing programs already.

my kasina details

sn 4259894
HW KMMS 1.4
BL ; KMMS-BL 1.02

So

I launch the Basic Session editor version 1.5 on Mac OS X 10.12.6.






in the editor i click update firmware, then connect kasina via usb, power on holding middle button and it provides the readout above
I click "check for firmware update" and it comes back firmware found.
I then click "browse for firmware update" and can only find a mounted partition on mac osx 10.12 called KMMS update, with a file called firmware.bin inside this mounted partition.
I cannot open this as the error comes up saying
"please select the ZIP archive containing the Kasina FW and the firmware number"
I cannot find any other downloads on my system.

Links to support go dead on the mind place site and the support form on the website will not submit using chrome.
What am I doing wrong guys?

many thanks

Finbar

Hello Finbar;

I'm really sorry to hear about the trouble you're having with your Kasina!
What's happening is when you are "Browsing for Firmware" you are looking at the firmware in the Kasina. What you want to look for is the firmware file you downloaded from the support site.
Please go here and click on "Firmware" and download the file to a location that's easy to find, like your desktop.
Then, when you "Browse for firmware update", go to that location (your desktop or wherever) and select that .zip file.
Continue on with the instructions from the firmware updater to complete the process.

Let me know if you have any further trouble.

Could you please click the "Contact Us" link at the bottom of the page and let me know what dead links you found? We just updated the support site and I thought they were all fixed, but I think there are a few still lingering. It would be greatly appreciated as I'd like to fix them.

Thank you!

Thanks Andy.

Greatly appreciate your help.
I was going to the support site directly from the basic session editor.
this link seems to be dead
http://mindplacesupport.com/kasina-support

also the following form does not submit for me on Safari 10.1.2 and Chrome 60.0.3112 Mac

http://mindplacesupport.com/contact/

many thanks for your reply

Finbar

Quote:

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Originally Posted by finbar

Thanks Andy.

Greatly appreciate your help.
I was going to the support site directly from the basic session editor.
this link seems to be dead
http://mindplacesupport.com/kasina-support

---

It's not dead, just changed. It's now http://mindplacesupport.com/kasina/.

Quote:

---

also the following form does not submit for me on Safari 10.1.2 and Chrome 60.0.3112 Mac

http://mindplacesupport.com/contact/

many thanks for your reply

Finbar

---

This one does seem to be broken on all browsers. I'll get it fixed, thank you for letting me know!

Thanks Andy

In response to your comment
"It's not dead, just changed. It's now http://mindplacesupport.com/kasina/."

Thank you.

Just so you are aware, the support link, I provided (http://mindplacesupport.com/kasina-support), is hard coded into the Mindplace Kasina editor V 1.5.1.364.
Thought I would mention this so it can be fixed in future versions.

regards

Fin

Understood. I appreciate the heads up!

-Andy.