Proteus serial cable problem

Hi, hope someone can help me out.

I have bought Proteus sometime back in 2002, and i still have 2.0 OS version.
Device came with original serial-aux cable and i bought an USB2Serial adapter via ebay in hope i could get it working on my laptop.
But i still cannot by any means update my device OS or transfer any sessions, i tried all drivers.

Is there any alternative solution or am i forced to buy this new USB Proteus Cable?

Problem is im not in the USA, and shipping will cost more then a cable.

Thank You.

Hello and welcome!

Have you gone through this thread already?

Hi Andy, thanks for the thread link. I have verify all the steps.
My adapter is 2303 Prolific. But once i download the latest drivers i get yellow error code 10 in my Windows XP control panel.
My adapter is of this type. I also had problems making it work under my WIndows 7 machine, tried some 5 types of drivers. So now i'm trying to make use of it on Windows XP laptop.
So if i install original drivers from adapter CD, i dont have Error code 10, but i cant get Proteus to work even though its set on COM4 port.
Any ideas of what might i been doing wrong?

UPDATE: i resolved error 10 code by downloading a SER2PL.SYS file and replacing the one in system32 folder. But i still cant get any connection or data transfer once i plug the aux serial to adapter and Proteus. Proteus editor acts same, showing transfer bar, even when there is no cable connected.

I expect you have a defective USB to RS-232 adapter.

Please download and run the attached program and copy/paste the output screen contents here or copy/paste the contents of the findports.log file that is created in the folder of the program.

Thanks for sending the port test app. I get "no mindplace device found" popup window. :/
Guess i need to order a new serial usb adapter. Hope it arrives soon, and i post positive results here.

Cut/paste the whole log, please.

oh, ok here it is:
Log File opened at 8/7/2013 11:28:53 AM

11:28:53.953 ... Searching for Com Ports...
11:28:54.062 ... Finished Search.
11:28:55.796 ... Closing Program...
11:28:55.796 ... Log File Closed.

Yeah, doesn't look good for your USB to RS-232 adapter.

As per this thread, what is shown under the "Ports (COM and LPT)" section of device manager?

After few months of pause and switching to another PC laptop i finally got time to continue with my effort to get this adapter situation resolved.
My initial adapter was defunct so i ordered another one that arrived last month.
I got it working under Win 7 but unfortunately it's driver is not Prolific but wch CH340.
And i couldn't get it possibly to work with my Proteus. :(
So now im in buying mode again and ordered another cable from ebay that is advertised to have Prolific drivers.
Will keep you updated.

Maybe save yourself the headache, and just purchase the MindPlace USB cable for your Proteus. It works with all Proteus, including your older one.

You where right on this.

New cable arrived from EBAY (http://www.ebay.com/itm/121243453309 ) and it didnt work at all as i hoped.

Will have to recover financially from all this since shipping of Proteus USB cable to my EU country will cost more then the cable itself. :(

I'm sorry to hear that!

So you cannot get this new product to install properly? It seems to me (but I could be mistaken) that the Prolific installed on my Win7 machine without any additional drivers. i.e. Win7 seems to have come with drivers for the Prolific Chipset.

I'm willing to continue to help if you would like. Just need to find out what errors you're seeing and what you're seeing in Device Manager. And the log file from the findports program.

What colour is the programming cable that you have for your Proteus?

Thanks so much for your help Andy.

I have installed at first 1.7 prolific driver and now i made an update to a 1.9 version from a website.

I have Windows 7, and in my device manager there is no errors, device is recognized, adapter is on COM4 port.

My Proteus cable is black coloured.

When i start Proteus software, i set my device to DL mode.
I go to Set Com port and select COM4, then to Utilities and i choose Upload code to Proteus.
Select file for 3.2 update. The i can see a data transmit bar moving in software but my LED on Proteus device is static to DL mode.
And when i turn off and turn on device i get 2.0 version screen so it means there was no data transfer.

Link to findports program seems not to work, could you upload it again please?

FindPorts
Try putting the Proteus in PC mode and Click "View Realtime" on the Proteus Editor.
Click on "Run Segment" and see if the Proteus responds by flashing the Ganzframes. Make sure the brightness is up on the Proteus.
Let me know what you find.

The Black cable is the correct one, but it might have a problem as well.

FIndPorts said: No MindPlace device found.
Here is log:
Log File opened at 10.1.2014. 19:09:22

19:09:22.330 ... Searching for Com Ports...
19:09:22.412 ... Finished Search.
19:09:24.633 ... Closing Program...
19:09:24.636 ... Log File Closed.

When i made a "run segment" there was no respond flashing on Ganzframes.

I never used my original serial cable before so not sure how can it be damaged.

But i guess i should now find someone with a older PC machine that has a serial port where i could test if cable works.

This is odd.

Can you get me a screen capture of the "Ports (COM & LPT)" section of your device manger (expanded), when the USB to RS-232 adapter is connected?

Here it is:
Attachment 692

It's pretty odd that FindPorts doesn't see that adapter.

You're running it with the USB to RS-232 adapter connected?

Try this version (attached)

Yes its all connected, adapter to the proteus cable and in to the AUX port.

Tried this other version of FindPorts and it still says no mindplace device found.

Is this on Win7 or WinXP?

Sorry, it won't say that it found a MindPlace device as you are using a 3rd party adapter. That message is just for the Procyon, Thoughtstream USB and the Proteus USB. It's still useful as in the main window it should list every port it finds, MindPlace or not.

In your case, the log file should show something on COM4.

Here is a log:
Log File opened at 11.1.2014. 10:56:48

10:56:48.737 ... Searching for Com Ports...
10:56:48.775 ... Finished Search.
10:56:50.657 ... Closing Program...
10:56:50.662 ... Log File Closed.

This laptop is Windows 7, i have another with Windows XP so i will give it a try there today and report the findings.

I'm baffled. I have never seen this sort of issue. If the com port is there, I can't imagine why FindPorts is not seeing it. If FindPorts can't see it, then it probably won't work with the Editor either.

I really think it'd be worth your while to contact MindPlace about getting the proper Proteus USB adapter.
Contact them at orders@mindplace.com, asking if there's a place in Europe to get the adapter, and if not, what the cheapest way to send it would be. It's a small cable and wouldn't weigh much. I'm sure if it were sent by mail the cost would be minimal.

Tried the cable on my Win XP, drivers where recognized but there was still no response from the device.

Looking for PC machine with serial port so i can try it there and see if problem might be in original cable or AUX port itself.

Will also try to message support and see how i can get the USB cable. Thanks Andy so much.

Sounds good. I think with the "approved" cable you'll have less issues with getting things working.
Let us know if you have any problems with the new cable.