contact details for the inventor

Hi,

I have some problems with my unit and the company where I bought the unit from has said that it is passing on the details of the problem to the inventor. This was over 1 month ago and they are no longer replying to my email messages.

I would like to contact the inventor myself and was wondering if anyone had his contact details.

Many thanks...


Maz

Hi Maz and Welcome!

Quote:

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Originally Posted by Maz

Hi,

I have some problems with my unit and the company where I bought the unit from has said that it is passing on the details of the problem to the inventor. This was over 1 month ago and they are no longer replying to my email messages.

I would like to contact the inventor myself and was wondering if anyone had his contact details.

Many thanks...


Maz

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Well, you've found the right place. I'm sure we can help you and you most likely won't need to talk to the inventor.
My name is Andy and I do technical support for MindPlace. What device do you have and what is the problem that you're having?

-Andy.

Hi Andy,

Thanks for replying and I know of you and the excellent support you give as I have dealt with you before.

Is it ok to detail individual problems as I have been communicating with the company in the UK where I bought my unit and it's quite specific?

I won't name the company obviously and it will take me some time to arrange details of the problem.


Regards,

Maz

Quote:

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Originally Posted by Maz

Hi Andy,

Thanks for replying and I know of you and the excellent support you give as I have dealt with you before.

Is it ok to detail individual problems as I have been communicating with the company in the UK where I bought my unit and it's quite specific?

I won't name the company obviously and it will take me some time to arrange details of the problem.


Regards,

Maz

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Hi Maz;

If you would prefer, you can send me a PM (Private message) with the details of the problem you are having.

-Andy.

Hi Andy,

PM'd you as requested.

Thanks,

Maz